Privacy Policy

Effective Date: July 31st, 2025

Edoburg Downes Pvt. Ltd.,

Vikas Kunj, Vikaspuri, New Delhi 110018 India

Applicable Websites:

www.edoburg.com (Edoburg Division: Global Infrastructure & Building Material Supply)
www.edoburgdownes.com (Corporate Parent Website)

Legal Contact: privacy@edoburgdownes.com

A Legal Disclaimer

All content, documentation, branding, trademarks, product specifications, designs, and downloadable materials on the aforementioned websites are the property of Edoburg Downes Pvt. Ltd. or its licensors, unless otherwise stated. Unauthorized use, reproduction, or redistribution, in whole or in part, is strictly prohibited and may result in legal action under applicable Indian and international laws.

Use of any Edoburg Downes property or submission of any form constitutes full legal acceptance of these terms. Any misuse or misrepresentation may result in denial of access, legal prosecution, and civil or criminal penalties.

Privacy Policy (Jurisdiction-Aware)

1. Legal Compliance

This privacy policy is in compliance with the following applicable data protection laws and frameworks:

India: Digital Personal Data Protection Act, 2023
European Union: General Data Protection Regulation (EU GDPR)
United Kingdom: UK GDPR
Switzerland: Revised Federal Act on Data Protection (revFADP)
Australia: Privacy Act 1988 and APP Guidelines
South Africa: Protection of Personal Information Act (POPIA)
Additional alignment with best practices in LATAM, MENA, Southeast Asia, Canada, and New Zealand

2. Data Collection

We collect data via website forms, uploads, and analytics tools, including:

Contact information (name, email, phone, company)
RFQ details and specifications
Uploaded documents
Aggregated and anonymized usage data (Google Analytics)

We do not collect data for advertising, profiling, or resale.

3. Data Hosting and Processing

All data is stored and processed through:

WIX website platform (primary form submissions)
Google Workspace (Drive, Gmail)
Zoho CRM (customer and RFQ records)

Some RFQs may be manually reviewed by internal teams.

4. Your Rights

Depending on your jurisdiction, you may request:

Access to personal data
Rectification or deletion
Restriction or objection to processing
A copy of your personal data (data portability)

Submit any such requests to: privacy@edoburgdownes.com

5. Cross-Border Data Transfer

By submitting any form or interacting with our websites, you consent to the processing of your data in India and other jurisdictions where our tools and teams operate. These include compliant transfers under EU Standard Contractual Clauses and similar frameworks.

Data access is restricted from:

North Korea
Iran
Syria

Access from Russia is permitted under monitoring. We do not voluntarily process data from or to these restricted territories.

6. Data Security

We employ HTTPS, access control, encrypted storage, and firewalled backend systems. No data is shared with third parties except as required for business or compliance.